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What do we do @PMO

The IT Project Management Office (IT PMO) is the function within the ICT & Information Security department that serves as the primary source for all Information Technology related project management needs. 

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Project Request Form

The ICT & Information Security Project Request Form is required by the IT Project Management Office (IT PMO) when institutional colleagues would like to apply for a new IT project. This form is open to faculty and staff with an endorsement by the respective department head.

Project Request Form 

 

Template Library

The IT Project Management Office (IT PMO) utilizes a set of standardized templates for managing projects within the ICT Portfolio. Visit the Template Library to learn more about these artefacts.

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Portfolio Insights

Success Stories

Meet Team PMO

Zeenat Ramzan

Head of IT PMO​

Ammu Jerome

Business Analyst

Rasha Salman

Project Coordinator

Daniel Gatfield

Project Manager

“Never regret a day in your life. Good days give you happiness & bad days give you experience.”

Areas of Expertise:

  1. Listening to stakeholder pain points and working collaboratively to address them
  2. Portfolio Management and governance
  3. Student engagement
  4. Team Leadership
  5. Building new capabilities
  6. Vendor Management


Fun facts about myself:

I used to be a radio presenter in London, UK!

I love all things food so I spend my spare time visiting eateries in the UAE and following up with reviews ….I also have an unhealthy obsession with ‘Chilli sauce’ and have a shelf in my fridge dedicated to them!

As a mum of two boys I have pretty good knowledge on Playstation games and am forced to wear an Arsenal Tshirt on ‘game days’.

“It is funny how day by day nothing changes, but when you look back everything is different!”

Areas of Expertise:

  1. Requirements Management
  2. Process Defining & Mapping
  3. User Journeys & Story Boards
  4. Functional Testing

 

AUS Project Highlights:

  1. Campus Access Management
  2. ServiceNow Launch
  3. AUS Student Club Fair

 

Fun facts about myself:

My perfect holiday would involve books, good coffee and zero connectivity… a touch of the rains would just be perfect…

Mum of two, I hardly cook and I have a term for my culinary self: “The Existential Cook!”

I thought I was an introvert until my friends told me otherwise… and now I am an IT consultant!

“Expect the best, plan for the worst, and prepare to be surprised!”

Areas of Expertise:

  1. Portfolio Reporting
  2. Stakeholder Engagement 
  3. Project Documentation 
  4. Day to day Progress Tracking & Reporting

AUS Project Highlights:

  1. Campus Access Management
  2. Planning & Self Study 
  3. AUS Integration Engine

Fun Facts about myself:

The first thing people notice about me is that I blush super easily, but I’ve learned to embrace it. I’ll usually call myself out before someone else does!

“You don’t want to look back and know you could’ve done better.”

Areas of Expertise:

  1. Stakeholder Management
  2. Communication Management
  3. Project Governance
  4. Project Documentation

AUS Project Highlights:

  1. Campus Access and COVID Response Project
  2. AUS Integration Engine 
  3. Blackboard SaaS

Fun Facts about myself:

In my spare time, I like to challenge myself and have completed a number of marathons and half marathons over the last few years. I intend to keep running them as long as my body holds up, but it is definitely getting harder.